Delta government says it is reintroducing a Service Compact (Servicom), a mechanism that will ensure the regular assessment of policies and programmes of the government were attained.
The Senior Policy Adviser to Delta Governor, Chief Funkekeme Solomon, disclosed this during a meeting with the nodal officers for Servicom in the Ministries, Departments and Agencies (MDAs) on Thursday in Asaba.
He said the regular assessment of policies would help to ensure that projections and expectations of the state government were attained.
Solomon noted that the Servicom was being reintroduced to ensure that delivery of services could be done timelessly.
He announced that there would be a periodic review of the return of Servicom that came with the performance thresholds that would be regularly evaluated, adding that monitoring meetings would hold quarterly.
“Governor Sheriff Oborevwori, is very passionate about upgrading service delivery in the State.
”Nodal officers cannot report to the heads of their organisations. Rather, they should report to the Servicom Unit so their observations and reports are handled in a manner that policies are reviewed to ensure the goals and objectives remain on course,” he said.
Solomon whose office supervises the Labour Relations and Servicom units, told the officers that accountability in service delivery was key to realising government’s developmental agenda.
“If there’s any policy that is no longer as useful as projected in the system, officers should draw attention to it for comprehensive review.
”At all points, services ought to be monitored. As nodal officers, you should monitor and evaluate the effectiveness and timelines of services rendered by public officers,” he said.
He directed all Servicom officers to render monthly reports to his office after which their observations and recommendations would be taken up with relevant officers.
On the challenges facing nodal officers in the discharge of their duties, Solomon assured that such challenges would be attended to.
The senior policy adviser was accompanied by the director in charge of Servicom and Labour Relations, Mrs Uche Onwusanya and the Special Assistant to the Governor on Policy Matters, Mr Pius Mordi.
